Volunteer Childline Counsellor

We couldn’t keep the Childline service running 24/7 without the help of our volunteers.  Our trained volunteer counsellors aged 18+ listen and respond to young people who have got in touch via phone, online chat or email.  Our counsellors support young people whatever is worrying them, whether it is bullying, abuse, self-harm or family relationships.

You’ll receive training to prepare you for the role and a supervisor will be around at all times to support you during and after your shifts.  Every shift includes a briefing and debriefing alongside other volunteers.  Supervisors will also give you regular one-to-one support and group supervision.

Qualities and Experience:

• Passionate about helping young people and children

• Great communication skills

• Empathetic and perceptive

• Able to think on your feet

• Works well within a team

• Emotional resilience

 Signing up to be a Childline Volunteer is a big commitment and requires training so we do ask people to stay in the role for a minimum of 1 year.

Time commitment: A suggested time commitment4 hours per week with a longer term time commitment of 1 year.  Shifts available 24 hours a day.
Expenses reimbursed: Reasonable travel expenses are reimbursed.
Training provided: Full training is provided over 11 weeks.
Selection procedures: An informal discussion, application form completion, 2 references and a disclosure and barring check (cost met by organisation).
If you are interested in this opportunity, please contact us using the form below.