COVID-19 Vaccination Support - Patient Advocate Cardiff & Vale

We are looking for volunteers aged 18+ to work with us and partner organisations to support with the COVID-19 vaccination programme. This role is an opportunity to help support our communities against a pandemic that is affecting everyone.
In this role you will volunteer in your community supporting the vaccination programme by supporting those attending.

  • Meeting and greeting patients ensuring they are comfortable

  • Reassuring them pre and post vaccine

  • Helping them navigate the vaccination centre

  • As well as signposting them to relevant external resources as needed.

By volunteering you will play a crucial part in transforming our current way of life and returning the world into a safer place.

 Required Skills:

  • Good interpersonal skills, and ability to be respectful and empathetic of individuals and their concerns which may include an ability to deal with conflict

  • Be confident, calm, and reassuring to all patients prior to and after receipt of the vaccine

  • Have sufficient physical fitness and mental concentration for the role (this includes standing and walking potentially for the entire shift)

  • Have experience of a paid or voluntary role caring for people, providing customer service, or providing signposting & advice

  • Be able to use IT and access the Internet

  • Willing to complete a criminal record check (DBS)

  • Be able to follow instructions as given by clinical professionals as well as act on your own initiative within your scope of training

  • Be aware that you may see needles and potentially deal with blood and bodily fluids

  • Must be able to commit to attending the training programme which includes online and face to face elements

  • Ability to pass all the required mandatory training associated with this role

  • Able to drive or use public transport to the training venue and vaccination site as needed

  • Able to wear the associated PPE for lengthy periods of time.
    If you are interested in this opportunity, please contact us using the form below.

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