Volunteer to Gather Views and Experiences of Health & Social Care Services

We are looking for volunteers aged 16+ from diverse communities to gather people’s views and experiences of health and social care services. That could mean anything from talking to people over the phone, or putting up posters in community centres, to speaking to people at drop-in sessions or at health and social care settings.

Volunteers get involved for many reasons. Some want to make a positive difference to the lives of others, some want to develop new skills, and some simply want to meet new people and have fun.

Every person who volunteers for us is important to our work.  At Llais we have several volunteer roles. These include:

• Online Feedback Collector - Collecting feedback about people’s experiences of health and social care services that have been left online

• Visiting Volunteer - You’ll meet people online or in person at health and social care settings on pre-arranged visits to understand what they think works and what could be better

• Community Engagement Volunteer - You’ll join a local Llais team to meet people online and face-to face in the community, to capture their views and experiences of health and social care services

• Representation Volunteer - You’ll attend meetings and events on behalf of Llais, putting forward our viewpoint, and making notes of the meeting to feedback relevant information

As a volunteer you may wish to take on several roles, or you may choose areas where you have a special interest. We will discuss and agree this with you.

Skills Required 

• Good communication skills, when engaging with members of the public

• The ability to work as part of a team when going out to engage with members of the public

• Keen to share ideas, learn and contribute to the development of Llais

• Ability to gather and record feedback received through discussions with individuals

• Ability to write short briefings following an event or meeting that you have attended

• Confidence in using IT software such as Microsoft and accessing emails

Time commitment:  Volunteering is flexible and there is no set time commitment. However, the local Llais Office would suggest a minimum of one activity per quarter, depending on your availability.
Expenses reimbursed: Reimbursement of your pre-arranged activity expenses.
Training provided: Full training is provided.
Selection procedure: Informal discussion, application form completion.
If you are interested in this opportunity, please contact us using the form below.