Volunteer Patient Befrienders
Patient Befrienders aged 18+ interact with patients who may feel lonely, isolated or bored on the wards. They spend time talking with patients, helping them to connect virtually with their loved ones, and support patients with activities at the bedside or in the day room. This role does not include advocacy or counselling.
This is a very time limited opportunity, applications close on the 7th March.
Main Tasks:
To treat all patients with dignity and respect
To spend time in general conversation and listening
Assisting staff with activity sessions, which could include arts and crafts, social games and seasonal activities
Assisting with providing hot or cold drinks as and when requested by staff outside of the scheduled drink services
To reassure anxious or nervous service users or visitors
To provide a reading/writing service where appropriate
Facilitating one to one activities with patients such as cards and puzzles
Using reminiscence tools with patients
Undertaking virtual visiting calls
Using the Interactive Touch Table
Undertaking patient feedback surveys with UHB devices
Skills required for this role are:
Excellent communication skills. Reliable and punctual. Enthusiastic. Ability to work on own initiative and as part of a team.
This opportunity is available at:
St David’s Hospital, Barry Hospital, Llandough Hospital and Stroke Rehab Centre (Llandough Hospital).
Time commitment: A suggested time commitment is 2hours per week, negotiable with the organisation.
Expenses reimbursed: Travel expenses are reimbursed.
Training provided: Volunteers will need to undertake Cardiff and Vale University Health Board Training and Induction as well as an appropriate level of manual handling and violence and aggression training. Training needs will be identified through the supervision process and will be met through Cardiff and Vale UHB Training.
Selection procedure: Informal discussion, application form completion, 2 references, occupational health check and a disclosure and barring check (cost met by organisation).
If you are interested in this opportunity, please contact us using the form below.