Volunteer for our Check in and Chat Service

We are looking for volunteers aged 18+ to join our team to offer ongoing emotional support to adults who are affected by a terminal illness.  This could be those who are terminally ill themselves, their family, friends, carers or those who have been bereaved.  This role helps to support people who have contacted Marie Curie through our national Support Line.  
As a Check-in and Chat volunteer you will be matched with an individual to offer them emotional support and a chance to chat freely about how they’re feeling once a week for up to 30 minutes at a time.  A longer term time commitment of 6 months is required. 

 Your role will include, but is not restricted to, the following tasks:

• Have telephone conversations with matched clients for up to 30 minutes at a time, for a minimum period of 6 months.

• Actively listen to clients and explore their feelings where appropriate with empathy and sensitivity

• Direct clients to the Support Line for further information and support as needed

• Complete necessary documentation as required by the service (e.g. Confidential Working Agreement, monthly feedback forms) and pass on appropriate service information to your supervising manager

• Undertake both initial and ongoing training in line with the role and some independent study. This includes attending a virtual induction programme

You will need to:

• Have a quiet and confidential space for working, away from distraction or interruption

• Have access to a smartphone, laptop or desktop computer

• Be available at the same time every week to enable us to match you with someone

Time commitment: A suggested time commitment is 30 minutes weekly with a longer term time commitment of 6 months.
Expenses reimbursed: Reasonable expenses are reimbursed.
Training provided: Full training and support is provided.
Selection procedures: An informal discussion, application form completion, 2 references and a disclosure and barring check (cost met by organisation).
If you are interested in this opportunity, please contact us using the form below.