The Families First Quality Award

The Vale Family Information Service which houses The Index and The Childcare Offer are working towards their Families First Quality Award. We've been working very hard to ensure that our service is meeting a number of set standards and meeting the expectations to demonstrate excellence in the work that we do.

We are very close to the finish line but in order to meet our final standards we are looking for some parents willing to receive a phone call to discuss the service they have received from us. This wouldn't be anything overly formal or time consuming, we are very mindful of how busy everyday life can be especially this time of year.

We are simply looking for some volunteers to come forward as soon as possible and we will provide further detail from there. 

Please phone us or send us an email:  Lyndsey Richards Index Officer 0800 5871 014 TheIndex@valeofglamorgan.gov.uk

On behalf of the full team thank you in advance for your responses.

Source: Vale Family Information Service