Job Vacancy - SHELTER CYMRU LIVE Triage Adviser
Shelter Cymru is the people and homes charity in Wales and works for the prevention of homelessness, the improvement of housing conditions, and the right of everyone to a safe, suitable and affordable home.
We are now looking to recruit for the following position to join our team. If you want to help end homelessness in Wales, we would love to hear from you.
SC726 - SHELTER CYMRU LIVE Triage Adviser
35 hours per week
Flexible location
£21,840 per annum
We have an exciting opportunity to be part of a team who provide a National Housing Advice Service through a mixture of phone, web-chat, email advice and online advice services. As a member of our Triage team you will be tasked with answering telephone calls on our helpline, and signposting the client to the most appropriate team or service for advice.
Shelter Cymru are working with staff to offer a form of hybrid working, we are currently asking staff to attend the office one day a week minimum. Employees are provided with an office base but this role can based at any of our offices across Wales.
Shelter Cymru offers generous terms and conditions, including 29 days annual leave for full time members of staff plus 2 concessionary Shelter Cymru days.
To apply, please visit our website at www.sheltercymru.org.uk to download our application pack or telephone 01792 469400 for more information.
CLOSING DATE: 12 June 2024
INTERVIEW DATE: 21 June 2024
Shelter Cymru challenges discrimination in all areas of its work and employment practices.
Registered Charity No: 515902