Helping People Get the Most out of Technology

We are looking for Tech volunteers aged 18+ to help people get the most out of technology across Wales.

You don’t need to be a tech guru to help out. If you use a computer at home or work, and perhaps support family and friends with their tech issues, you are likely to have the skills we need:

• A passion to help others

• Good IT and computer skills

• Knowledge of standard operating systems and software would be useful

• The ability to communicate well with people

• Patience and empathy

• Your own transport or good transport links – for face-to-face support is possible

All across the UK our 300+ volunteers support older and/or disabled people at home to offer one-to-one support with their technology, whether that’s a computer, laptop, smartphone or tablet. 

What will I be doing?

• Contacting clients to arrange a date/time to support

• Carrying out support for the clients you have accepted

• Feeding back on progress via our online ticketing system

• Supporting your local Coordinator with promoting the volunteer service in the local area.

This is a very time flexible opportunity, there is not minimum or maximum hours.  You can manage your own volunteering hours to fit in with your work and other commitments

Time commitment:  A suggested weekly time commitment is 4 hours per month, this can be in or out of work hours, in the evenings or weekends. This is a very time flexible opportunity.
Expenses reimbursed: Travel expenses are reimbursed on receipt of ticket, mileage is 45p per mile.
Training provided: Full training is provided.
Selection procedure: Informal discussion, application form completion, 2 references and a disclosure and barring check (cost met by organisation).
If you are interested in this opportunity, please contact us using the form below.