Free Digital Help For Third Sector Organisations in Wales

Are you a third sector organisation in Wales looking for a digital solution to your problem? 

ProMo Cymru offers free one-to-one digital support through their Third Sector Digital Support project, thanks to The National Lottery Community Fund. 

If you're a charity, non-profit organisation, social enterprise, or community or voluntary group, you're eligible for free help through DigiCymru. DigiCymru will match you with one of ProMo's experts to help find a solution to your digital challenge or issue, and if they can't help, they'll find someone who can. 

ProMo helped over 60 third sector organisations in Wales in the project's first year. Here are some examples: 

- All Wales People's First wanted help to create a TikTok account. They were inexperienced in creating video content and wanted to know more about the privacy settings and safety precautions they needed to consider. ProMo demonstrated how to create and edit content, using templates, best practice tips, pros and cons and mitigating risk.  

- Connect (Adoption Cymru) struggled to keep adopted young people informed of meet-ups advertised on their website. They wanted to explore developing an app to send push notifications but were concerned about the increased workload of updating two systems. DigiCymru found an affordable solution where they could send push notifications through their website without developing something new.   

- The Venture was keen to digitise their pen and paper system, which was causing issues for them regarding reporting, maintaining a user database and keeping track of their data. In their DigiCymru session, they discussed solutions and decided on Plinth, a Community Impact Platform. This allowed them to have a digital register where they could create a database of all their users, including custom details like allergies and emergency contact numbers. They can also create reports directly from the system.  

Find out more about all these case studies (and more) here. 

If you need help finding a digital solution for your organisation, book your free one-to-one session through the booking system here or visit the ProMo Cymru website for more information.