'Every Moment Matters' – Supporting patients receiving end-of-life care

We know how important compassionate, respectful and dignified end-of-life care is for patients and their loved ones. To support this, the Hospital Palliative Care Team has introduced ‘Every Moment Matters’ to help create a calmer, more peaceful environment during this significant time. 

‘Every Moment Matters’ is an initiative designed to enhance dignity and respect for patients in the last days of life. As part of this, a new symbol will be introduced across our clinical areas to raise awareness when a patient is receiving end-of-life care. 

If a patient or their loved ones choose to display this symbol, it will serve as a gentle reminder for other patients, visitors and colleagues to be mindful and to approach the area with additional awareness, sensitivity and respect. 

If you see this symbol displayed in a patient’s area, please be mindful of noise levels, and consider those nearby. 

By introducing this initiative, we aim to create a quieter, more peaceful space for patients and their loved ones, ensuring they receive the privacy, dignity and support they need. This small but meaningful step can make a significant difference in the experience of end-of-life care within our hospital. 

How can I request the symbol for my loved one? 

We recognise that everybody’s individual experience and preferences are unique. If you feel this symbol would help create a quieter, more private space for your loved one, please speak to a member of staff.  

The symbol is only displayed with patient or family consent and when the patient’s care is supported by the All Wales Care Decisions Guidance for Last Days of Life

If you have any questions about this initiative, please speak to a member of staff or contact the Hospital Palliative Care Team on 02920 184 3377. 

https://cavuhb.nhs.wales/news/latest-news/every-moment-matters-supporting-patients-receiving-end-of-life-care/

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